Hitachi Air Conditioners Launches New Service App To Enhance Consumer Experience and Add Delight - GADGETS & INNOVATIONS

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Tuesday, July 9, 2019

Hitachi Air Conditioners Launches New Service App To Enhance Consumer Experience and Add Delight


Johnson Controls-Hitachi Air Conditioning India Ltd., manufacturer of India's 3rd largest selling air-conditioner brand ‘Hitachi’ has launched the Hitachi India Customer App, a brand new Service App for the country. This enables customers to connect directly with the company for after-sales service. The app will also enable Hitachi to connect better with customers not just in the metros but all across India.

Hitachi is one of the largest air conditioner brands in India, offering a premium range of heating and cooling solutions for residential and commercial use.

Hitachi Launches New Service Request App for Indian Consumers
The Hitachi India customer app is available for Android and iOS mobile phones. The app provides customers with a seamless way to file service requests, manage product AMC (Annual Maintenance Contract), Warranty and more. 

The app acts as a one-stop solution for customers to connect with the brand. Once a customer files a service request via the app, Hitachi connects the request to the appropriate trade partner and ensures the service is provided swiftly.

The company has also changed its old Customer Care number to a new 10-digit phone number – 079 7141 4848/ 075 6788 4848 that is now available 24 x 7. Alternatively, Hitachi allows customers to connect with the brand using the mobile app.

Highlights of the App:
• No waiting while placing your service request/complaint
• Get real-time status and updates to your service requests
• Manage your product AMC and warranty
• Register your Hitachi products easily.
• Enhance knowledge by getting access to demo videos about your product and its features


New Delhi, Delhi, India

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