Helps Indian Businesses Find Their Voice - GADGETS & INNOVATIONS


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Wednesday, May 8, 2019 Helps Indian Businesses Find Their Voice

Next-generation customer service through voice assistants has announced that its breakthrough technology is enabling Indian businesses to achieve significantly improved outcomes in customer satisfaction.

While it has been known for a while now that voice and vernacular are game changers that would transform the way Indian businesses operate and impart customer service, businesses had struggled to incorporate the diversity of Indian languages. There was no complete package that would work as a single, unified platform with the ability to interact with the backend processes of systems, typically in English.

Its AI and NLP-based platform, with up to 95% accuracy rate, offers two major products for improving the customer experience:
·   Call Center Automation
·   Voice Assistant For Apps

The result is that businesses can now speak the customer's language and enhance customer experience with voice-based interactions in local languages while up to 80% costs.

BANGALORE, May 8, 2019

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