Huawei P30 Pro Smartphone Users Will Get Huawei’s Splecial VIP Customer Service In India - GADGETS & INNOVATIONS


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Tuesday, April 30, 2019

Huawei P30 Pro Smartphone Users Will Get Huawei’s Splecial VIP Customer Service In India

Furthering its commitment to providing the most premium and exclusive service to customers in India and owing to an overwhelming response to the Huawei P30 Pro, Huawei Consumer Business Group India, today announced special VIP services for the newly launched Huawei P30 Pro smartphone. Reiterating the growing trust between consumers and Huawei devices in India, customers of the Huawei P30 Pro get to enjoy effortless and free pick and drop service for their Huawei P30 Pro, across India. 

Another major highlight of this would be record speed turnaround time with fast and best-in-class repair time as part of their VIP Customer Contact Centre.  Additionally, there will be no token system for customer service at any of the Huawei’s exclusive service centres and priority services will be available across the brand’s service network.

To avail the VIP service online, customers can access the dedicated IVR/ toll-free number which is attended by expert professionals at the Contact Center. Customers can also book an appointment through the Hi Care App or via the Huawei website.

Presently, VIP services are available with Huawei P30 Pro and Huawei Mate20 Pro. All of Huawei’s exclusive service centres observe the VIP service. Dedicated professional support agents have been specifically deployed at Huawei’s contact center, to carry out the VIP service process.

Recently, the Huawei P30 Pro, the smartphone designed to re-write the rules of smartphone photography, received new update packs, pertaining to the camera, finger-print unlock, audio-video synchronization and the display. The device also integrated the latest Google security patches (2019), thereby enhancing the devices security feature.


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