Tech Mahindra Announces DynaCommerce Acquisition - GADGETS & INNOVATIONS


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Friday, February 1, 2019

Tech Mahindra Announces DynaCommerce Acquisition

Move further augments Tech Mahindra’s Digital Transformation and Customer Experience Strategies

Acquisition will enable DynaCommerce to springboard its business internationally especially across Europe, Middle East and the US

Tech Mahindra, a leading provider of digital transformation, IT, Networks, consulting & Engineering services has todaysigned an agreement to purchase 100% of shares in Dynacommerce Holding B.V. As a result, DynaCommerce will play a key role in further enhancing TechMahindra‘s Customer Experience Strategy. The partnership between the two companies has been in play for a number of years and together both companies have partnered onoffering omnichannel, multi-play sales and delivery orchestration solutions to a range of customers worldwide.

This acquisition will allow DynaCommerce to improve it‘s servicefor existing customerswhilst Tech Mahindra’s status as an internationally renowned corporation will enable Dynacommerce to scale faster and pursue more opportunities on a global scale.

The Digital Synergy

Tech Mahindra
This is a step to bolster Tech Mahindra’s 3-4-3 strategy which targets to capture 3 mega trends of connected devices, 5G and video explosion through its four core big bets on future technology investments to help achieving customer’s 3 primary objectives of Running Better, Changing Faster and Growing Greater. One of the four big bets of Tech Mahindra is DeliveringConnected Customer Experiences with the interplay of digital, design and convergence.Along with its previous acquisition of the BIO Agency (UK) and Pininfarina (Italy), this acquisition of  DynaCommerce is a step forward to deliveringon that promise.

TechMahindra will also bring additional Telco knowledge and capabilities including AI, Automation and Processes Management which will help to scale and improve DynaCommerce’s business offerings and market reach.

Dynacommerce provides end-to-end omni-channel solutions for mobile and fixed telco, cable, media and utility companies, with a goal of simplifying digital transformation to ensure agile digital service delivery. Their practical solutions are rapidly transforming the current way of service delivery, supporting all customer journeys and business models of today and the future, regardless of complexity. DynaCommerce sees working even closer with Tech Mahindra as the next step in its evolution enabling it to rapidly expand its horizon in multiple markets and across CSPs.

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