Uniphore Software Systems Wins The Top Honors At The Express IT Awards 2018 - GADGETS AND INNOVATIONS

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Tuesday, December 11, 2018

Uniphore Software Systems Wins The Top Honors At The Express IT Awards 2018



Winner in the Analytics Solutions category for its flagship product auMina


Uniphore Software Systems has been awarded the best product company in the Analytics Solutions category for 2018 at the 6th edition of Express IT awards for its conversational AI-powered analytic solution, auMina. The award was presented by Shri Ravi Shankar Prasad, honorable minister for Law and Justice and Electronics and Information Technology of India, in Mumbai. The award is instituted by Financial Express, a leading business daily in India.

Uniphore’s award-winning conversation analytics solution, auMina for enterprises is powered by Artificial Intelligence and Machine Learning capabilities. The solution is built to help organizations identify and break down complex business problems by way of offering executive insights into customer interactions. The insights offered by auMina aims to bridge the analytics gap by extending tools for analysts to address business outcomes.


The total available market for Conversational AI and analytics is estimated to be around 20 billion US Dollars. Conversational analytics, which is AI solving an unsolved problem, is a $5-6 billion opportunity globally. The conversational assistant, which is the automation opportunity, is much larger, at $30 billion. 





Mumbai, Maharashtra, India


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