Huawei-Honor Launches 17 Exclusive After Sales Service Centers - Pan India - GADGETS AND INNOVATIONS

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Monday, July 3, 2017

Huawei-Honor Launches 17 Exclusive After Sales Service Centers - Pan India







Huawei-Honor strengthens after sale services; Launches 17 Exclusive Service Centers Pan India

Exclusive service centers that will provide additional piece of mind to Indian customers

Huawei, the world’s third largest smartphone manufacturer, today officially launched 17 exclusive service centers pan India in order to further strengthen their after sales services for their mobile handsets. This is in line with Huawei’s strategy to provide a consumer centric after sales experience to all their customers.
These new Exclusive Service Centers are located in prominent locations and will provide first-class support and repairs for Huawei/honor devices exclusively. These state-of-the-art centers will ensure less waiting and faster turnaround time with guaranteed quality repair. Equipped with the best in class amenities, these exclusive service centers are manned by Service Personnel’s providing professional, dedicated one-stop service for customers, through strict trainings and certification requirements.

Other than handsets repair, replacement, hardware and software check and updates, Huawei exclusive service centers will also provide appointment booking, free recycling of your waste mobile phones and other electronics products and special service for the selected model user (VIP Services).



Mr. P Sanjeev, Vice President Sales, Huawei India-Consumer Business Group, said, “A great product is not enough to build a strong brand. To ensure consumers are fully satisfied with your product in case of issues, the brand needs to have a very robust and great after sales services. That is how trust is built towards a brand. At Huawei, we always believe in putting the customer first. As customer satisfaction is one of the most important aspects, with the launch of these Exclusive Service Centers we can now assure best in class after sale services to our consumers. Huawei will continue to invest in building a strong foundation of world-class service centers offering additional piece of mind to our customers.”

For the digital users, Huawei has also launched an app called ‘HiCare’ which allows customers to register their device, find nearby service stations, schedule a call back or opt for an online chat to fix their issues.  The HiCare App comes pre-loaded on both Huawei & Honor devices and can also be downloaded via Google Play store. The app also provides customers with tips to better manage their devices.
These exclusive service centers are located in Bangalore, Chennai, Cochin, Indore, Pune, Mumbai, Ahmedabad, Jaipur, Delhi, Gurgaon and Ludhiana. Apart from these Huawei also has 250 authorized service centers. 

Users can find the nearest exclusive service center atwww.consumer.huawei.com/in support/service-center/index.htm.

About Honor:

Honor is Huawei’s Smartphone e-brand which is also World’s leading smartphone e-brand. The target consumers of Honor are digital native generation , a group that live in the internet, spending more than one third of their time online for social and  entertainment, shopping, studying or simply staying connected. Honor customers are young, vibrant and driven by passion. Honor brand has clocked sales of over 20 million honor phones in 2014, accounting for a global revenue of about 2.4 billion USD with a 24 times increase and closed 2015 with a 6Bn global sales. Honor has been expanding aggressively in global markets, and has successfully launched in 74 global markets, entering the bestselling charts in most of the European countries honor launched. Accordingly, Honor obtains a huge user base which has yielded powerful mouth-spreading asset. Honor products also enjoy global aesthetics, super processing technology and massive patent support. The three basic characteristics of Honor product: best signals, long battery life and remarkable quality. Honor is born for ultimate tech innovation.
For more information please visit: www.hihonor.com/in

Huawei- Hotline number:             1800 209 6555 | 9am - 9pm | All days open, except public holidays
Huawei website:                              http://consumer.huawei.com/in
Huawei support:                                http://consumer.huawei.com/in/support/index.htm

Press Release New Delhi, 3rd July:  


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